Privacy Policy

This Privacy Policy explains the general categories of information TrustPros may collect, how that information may be used, and the choices available to users and testimonial contributors.

1. Information we may collect

• Account information such as name, email address, business name, and account preferences.
• Testimonial content such as text, names, roles, companies, photos, videos, ratings, results, metrics, permissions, and supporting evidence.
• Usage information such as pages viewed, feature interactions, testimonial views, CTA clicks, and other product analytics.
• Technical information such as device type, browser, IP address, approximate region, logs, cookies, and security information.
• Billing information processed through applicable payment providers for paid plans.

2. How information may be used

Information may be used to provide, operate, secure, support, personalize, analyze, and improve TrustPros; process testimonial submissions; publish approved proof; manage subscriptions; detect abuse; communicate service information; and comply with legal obligations.

3. Testimonial contributors

When a person submits a testimonial, the business requesting the testimonial may determine what information is requested and whether approved content is published. TrustPros may process that information on behalf of the business using the service.

4. Public content

Approved testimonials, names, roles, companies, images, videos, metrics, and other proof may become publicly visible when a user publishes them on a Trust Wall, hosted testimonial page, website embed, shared link, or other public destination.

5. Service providers

TrustPros may use infrastructure, hosting, analytics, storage, security, communications, payment, video, and other technology providers to operate the service. Those providers may process information only as necessary to provide their services, subject to their respective agreements and policies.

6. Cookies and analytics

TrustPros may use cookies or similar technologies to maintain sessions, remember preferences, understand product usage, measure proof engagement, improve security, and analyze performance.

7. Data retention

Information may be retained for as long as necessary to provide the service, maintain legitimate business records, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements. Retention periods may vary depending on the type of information and account status.

8. Security

TrustPros intends to use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information processed. No internet service can guarantee absolute security.

9. International processing

TrustPros and its service providers may process information in countries other than the country where a user or testimonial contributor is located. Where required, appropriate legal mechanisms should be used for cross-border transfers.

10. Your privacy rights

Depending on applicable law, individuals may have rights to request access, correction, deletion, restriction, objection, portability, or other actions relating to personal information. Requests may be submitted through the contact methods made available on TrustPros.us.

11. Children

TrustPros is intended for business use and is not designed for children. The service should not knowingly collect personal information from children where prohibited by applicable law.

12. Changes to this policy

This Privacy Policy may be updated as TrustPros changes. The latest version should be posted on TrustPros.us with an updated effective date.

13. Contact

Questions or privacy requests may be submitted through the contact methods made available on TrustPros.us.